Terms of service

Personalization policy for Heavenly Crafts-N-Creation's include the following:
Heavenly Crafts-n-Creation's has a personalization policy that states once orders are placed, no changes can be made. Therefore, it is important to be sure of what you are asking for when placing an order. It is recommended to double-check all personalization details before finalizing your purchase to ensure accuracy.
Additionally, for digital products, Heavenly Crafts-n-Creation's allows one revision for personalization. This means that if you need to make any changes to the personalization of a digital product, you have the opportunity to request one revision. It is important to provide clear and specific instructions for the desired changes during the revision process. Any additional Revisions or mistakes made on your behalf will result in you paying an additional fee to fix or redesign.
If you have any further questions or need more information about Heavenly Crafts-n-Creation's personalization policies, it is best to reach out to us directly for clarification.  

Store Policy

Effective Date: asap

Thank you for shopping with Heavenly Crafts -N- Creations. Please review our store policies before placing an order. By completing a purchase, you agree to the terms outlined below.

All Sales Are Final

  • Please note that all sales are final.

  • We do not offer cancellations, refunds, or exchanges once an order has been placed.

Order Processing Time

  • Orders require 7–14 business days for processing before they are shipped.

  • Business days do not include weekends or holidays.

  • Processing time begins once your order has been confirmed and payment has cleared.

Shipping & Delivery

  • After processing (7–14 business days), orders will be shipped via the shipping option selected at checkout.

  • Delivery times vary depending on the shipping method chosen and the carrier’s schedule.

  • Please note that once an order has been shipped, Heavenly Crafts -N- Creations is not responsible for any delays caused by the carrier (such as weather conditions, holidays, or unforeseen shipping issues).

Customer Responsibility

  • Customers are responsible for ensuring that all shipping information is accurate at checkout.

  • Heavenly Crafts -N- Creations is not responsible for packages delivered to incorrect addresses provided by the customer.

Acknowledgment

By placing an order with Heavenly Crafts -N- Creations, you acknowledge and agree to this policy, including the all sales are final condition.